Our PROMIS(e)
At PROMIS, we put ourselves in your shoes. And if we were you, we’d want to talk to experienced, attentive advisors who are there for the right reasons. Immigration and integration professionals who have your wellbeing in mind. With all the services you need under one roof, so that Quebec can feel like home. So that you’ll feel happy here for a long time to come.
Our history
PROMIS was founded by the Missionary Sister of the Immaculate Conception Andrée Ménard and three young immigrants. Together, they were committed to helping newcomers through their integration process in Quebec. Since its creation in 1989, PROMIS’ services have constantly evolved to accommodate the needs of immigrants in Montreal.
Our immigrant-facing organization’s DNA
A people-focused mission
Our mission is to help immigrants and refugees successfully integrate into Quebec society, enabling them to meaningfully participate in its growth and development.
A vision for leadership
Our vision is to continuously improve our organization to eventually become the leader in immigrant integration services, being recognized throughout Quebec as the best in our field.
Our values
Excellence is reflected in the quality of our services and the professionalism we extend towards each and every client. It represents our commitment to delivering rigorous service and drawing inspiration from best practices to enable continuous improvement.
Innovation means questioning traditional approaches, exploring different avenues while searching for creative solutions, and finding flexible and adaptable solutions, all while respecting professional and organizational standards.
Respect represents consideration for another person, both as a feeling and a set of actions. So, in order to treat others with respect, it’s important to behave accordingly.
We demonstrate our commitment through our goal of helping immigrants integrate into Quebec society. We are dedicated to providing the best support for immigrants and refugees alongside outstanding customer care. We also demonstrate this commitment through transparency, integrity, and our emphasis on responsibility towards our clients.
inclusion means anticipating, valuing, and supporting each individual’s diversity. It means being open-minded, being respectful, and fostering conditions that protect their dignity and autonomy, so they can make informed choices and participate in improving their environment.
